Fractional operations for RIAs

Get your firm back.

You became an advisor to guide people — not to chase paperwork at 9pm. We run the operations behind your firm, from first lead to back-office processing, so you can focus on advising clients.

SchwabFidelityPershing$100M – $1B AUM

Northstar Wealth

Operations · this week

On track

Account transfers

8 of 8 settled this week

Done

Client reviews

14 scheduled for this month

Scheduled

RMD deadlines

3 flagged for December

Flagged

Quarterly billing

Reconciled · 0 exceptions

Done

Hours handed back

this week

23h

Where do you fit?

Two ways we help.

For advisory firms

We run your operations

Fractional operations execution for RIAs — lead capture, ACATs, reviews, and back-office processing handled end to end.

For individuals & families

Looking for an advisor?

Tell us what you are planning for and we will point you to an advisory firm in our network. No cost, no obligation.

The Problem

You didn't sign up to run an operations department.

20+ hours a week, gone.

Tracking transfers, scheduling reviews, chasing tasks. That's time you can't spend with clients or growing.

Hiring is expensive and risky.

An operations manager runs $65K+ a year — then you train them, manage them, and replace them when they leave.

Things slip through the cracks.

A missed review or a stalled transfer can quietly cost you a relationship worth hundreds of thousands.

There's a better way. The problem was never you — it's that no one truly owns the operations.

Meet your operations team

We execute. You advise.

We become your operations department — a real team that owns the behind-the-scenes layer of your firm from day one. Nothing to learn. No one to manage. It's simply handled.

We're not software. We're not another hire.

What we own

Three layers of your firm — handled end to end.

01

Lead & Prospect Management

Every lead captured, nurtured, and booked. You wake up to meetings already on your calendar.

02

Client Service Operations

Transfers tracked, reviews scheduled, meeting follow-ups executed. Nothing falls through the cracks.

03

Back-Office Processing

Distributions, beneficiary updates, RMDs, and forms — quietly handled. 20+ hours a week back in your schedule.

00 hrs

reclaimed every week

0 days

average transfer completion (vs. 8–10 industry standard)

0%

client review completion rate

$100M–$1B

size of firms we run operations for

Why us

Built by operations experts, for RIA firms.

Speed

Processes designed by someone who's run thousands.

Precision

Compliance-tested workflows.

Technology

Automation built by operators, not marketers.

Results

Systems that are battle-tested.

Experienced across firms managing $100M–$1B in assets · Schwab, Fidelity, and Pershing platforms.

Lucrece Valentin, Founder of SOS Firms Operations
Lucrece Valentin · Founder

A note from the founder

"We don't guess at what works. We implement what we know works from years of doing it ourselves. SOS exists to take the operational weight off advisors — for good."

— Lucrece Valentin, Founder

FAQ

Questions, answered honestly.

Still wondering if we're the right fit? Book a call — we'll tell you straight.

An in-house hire takes months to recruit, train, and integrate — and runs $65K+ a year plus benefits. We're a full team that's already trained on RIA operations. You skip the hiring, the managing, and the turnover.

Ready to stop managing operations yourself?

Book a free 30-minute consultation. We'll analyze your operations and show you exactly what we'd take off your plate.

No pitch. Just honest expert feedback.